The Service Assurance Manager (SAM) is composed of two elements: managers and agents. The manager is the entity through which network management tasks are facilitated. Agents interface managed objects. Managed devices, such as bridges, hubs, routers, and network servers can contain managed objects. A managed object can be a configuration attribute, performance statistic, or control action that is directly related to the operation of a device.
Managed devices collect and store management information and use Simple Network Management Protocol (SNMP). SNMP is an application-layer protocol that provides a message format to facilitate communication between SNMP managers and agents. SNMP provides a standard framework to monitor and manage devices in a network from a central location.
An SNMP manager controls and monitors the activities of network hosts which use SNMP. An SNMP manager can obtain (get) a value from an SNMP agent or store (set) a value in the agent. The manager uses definitions in the management information base (MIB) to perform operations on the managed device such as retrieving values from variables or blocks of data, replying to requests, and processing traps.
Between the SNMP agent and the SNMP manager the following actions can occur:
The manager can get information from the agent.
The manager can set the value of a MIB object that is controlled by an agent.
The agent can send traps to notify the manager of significant events that occur on the router.