In the last few years, service delivery to customers has drastically changed. Services such as VPLS and VPRN are offered. The introduction of Broadband Service Termination Architecture (BSTA) applications such as Voice over IP (VoIP), TV delivery, video and high speed Internet services force carriers to produce services where the health and quality of Service Level Agreement (SLA) commitments are verifiable to the customer and internally within the carrier.
SAA is a feature that monitors network operations using statistics such as jitter, latency, response time, and packet loss. The information can be used to troubleshoot network problems, problem prevention, and network topology planning.
The results are saved in SNMP tables are queried by either the CLI or a management system. Threshold monitors allow for both rising and falling threshold events to alert the provider if SLA performance statistics deviate from the required parameters.