Customer management commands

customer

Syntax

customer customer-id [create]

no customer customer-id

Context

config>service

Platforms

Supported on all 7210 SAS platforms as described in this document

Description

This command creates a customer ID and customer context that associates information with a specific customer. Services can later be associated with this customer at the service level.

Each customer-id must be unique. The create keyword must follow each new customer customer-id entry.

Enter an existing customer customer-id (without the create keyword) to edit the customer parameters.

Default customer 1 always exists on the system and cannot be deleted.

The no form of this command removes a customer-id and all associated information. Before removing a customer-id, all references to that customer in all services must be deleted or changed to a different customer ID.

Parameters

customer-id

Specifies the ID number to be associated with the customer, expressed as an integer.

Values

1 to 2147483647

contact

Syntax

contact contact-information

no contact contact-information

Context

config>service>customer

Platforms

Supported on all 7210 SAS platforms as described in this document

Description

This command configures contact information for a customer.

Include any customer-related contact information, such as a technician name or account contract name.

The no form of this command removes the contact information from the customer ID.

Parameters

contact-information

Specifies the customer contact information entered as an ASCII character string up to 80 characters. If the string contains special characters (#, $, spaces, and so on), the entire string must be enclosed within double quotes. Any printable, seven bit ASCII characters may be used within the string.

phone

Syntax

[no] phone string

Context

config>service>customer

Platforms

Supported on all 7210 SAS platforms as described in this document

Description

This command adds telephone number information for a customer ID.

The no form of this command removes the phone number value from the customer ID.

Parameters

string

Specifies the customer phone number entered as an ASCII string, up to 80 characters. If the string contains special characters (#, $, spaces, and so on), the entire string must be enclosed within double quotes. Any printable, seven-bit ASCII characters may be used within the string.