Scheduler policies applied to customer SLAs

The router implementation of hierarchical QoS allows a common set of virtual schedulers to govern bandwidth over a set of customer services that is considered to be from the same site. Different service types purchased from a single customer can be accounted and billed as an aggregate, based on a single SLA.

By configuring multiservice sites within a customer context, the customer site can be used as an anchor point to create an ingress and egress virtual scheduler hierarchy.

When a site is created, it must be assigned to the chassis slot or a port. This allows the system to allocate the resources necessary to create the virtual schedulers defined in the ingress and egress scheduler policies. This also acts as verification that each SAP assigned to the site exists within the context of the customer ID and that the SAP was created on the correct slot, port, or channel. The specified slot or port must already be preprovisioned (configured) on the system.

When scheduler policies are defined for ingress and egress, the scheduler names contained in each policy are created according to the parameters defined in the policy. Multiservice customer sites are configured only to create a virtual scheduler hierarchy and make it available to queues on multiple SAPs.